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Technical advice on the correct
installation and commissioning of our products.
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Identification and supply of spare parts
for our products supplied.
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Full support is provided by the company's team of Customer Services
personnel whose primary function is
to provide a comprehensive advisory
service and ensure that the system produces results at the customer's
premises. Should problems arise with the equipment or its use the
priority is always to solve it in the quickest possible manner.
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Further support is provided in the form of continued technology transfer
through regular updates on equipment and processing methods, and the
company is always available to provide assistance, guidance and advice.
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A great
deal of emphasis is placed within the company on the development of new
or improved products and processes and this plays a key role in its
approach to customer support.
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A team of engineers and materials technologists are employed who produce
a constant supply of new equipment and process developments.
Much of this effort is focused on providing improvements to existing
technologies, thus ensuring that the customer is always provided with
the most up-to-date solution.
